Bad service
I upgraded today 3 weeks ago online and they delivered the wrong device and asked vodacom to come and pick it up again.. It's been 21 days and nobody has called me yet and I'm paying extra for the new handset which I don't even use. It's pathetic
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Vodacom's replyOfficial
11 May 2022, 11:12Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 May 2022, 11:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team