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Nomthabisi N
1 reviews | Active since Aug 2020
20 Aug 2020, 16:32
Bad service..
I have been canceling a contract for the past 3 months and I have been debited regardless. They have not responded back to my emails.. And the call Centre agents always cliam to have cancelled ans send a Ref number.. I don't recommend Vodacom to any one, your service sucks big time
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Vodacom's replyOfficial
21 Aug 2020, 09:04 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Aug 2020, 09:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team