ON
Onalenna N
1 reviews | Active since Aug 2026
17 Aug 2026, 11:17
BAD SERVICE!
I have requested cancellation for my fibre through calls and emails for the more than 3 months now, however there’s no way forward. Your call centre agents are doing a bad job and they are not helping me. I want my refund. The person that I was communicating with is Tshepiso Sekgodiso and she did did a terrible job. I want my refund ASAP!!!!
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
17 Aug 2026, 11:38Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Aug 2026, 11:38
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
ON
Onalenna N's updateReviewer Update
17 Aug 2026, 12:23Your consultants are useless they won’t help me with anything. I just want my refund nothing else
ON
Onalenna N's update17 Aug 2026, 12:23
Reviewer Update
Your consultants are useless they won’t help me with anything. I just want my refund nothing else