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Phanos M
1 reviews | Active since Sept 2020
01 Oct 2020, 08:00
Bad Service
Vodacom customer care is useless and now in these bad times, they want to charge me double for my installments just because I am paying manually. they are trying to **** me. I am not happy with their services at all and now this issue is affecting my credit status
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Replies (2)
Vodacom's replyOfficial
01 Oct 2020, 09:05Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply01 Oct 2020, 09:05
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
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Phanos M's updateReviewer Update
21 Oct 2020, 09:21The matter was resolved. Thank you
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Phanos M's update21 Oct 2020, 09:21
Reviewer Update
The matter was resolved. Thank you