BAD SERVICE

Good day, I dont know why I have to resort to logging a hello peter complaint for Vodacom to actually be of some assistance.

On Tuesday 10 January 2023 I upgraded on of my cellphone numbers I received quotation number *** Bear in mind that it took the consultant at the online upgrades department 1 hour to actually complete this upgrade. I then received a sms to say the device is out of stock, I tried calling the upgrades department with no avail , I then went through to the Online department who advised that they cant assist me. My next option was facebook messenger (Also and epic fail) I have been promised feedback on that channel since last week Thursday the 12th January 2023, everytime I follow up I get a message to say they will provide feedback and they never do. I need these devices urgently. it is a Samsung S21 and 2 Samsung watches (I asked for black samsung watches