HB
Hannelie B
1 reviews | Active since Jun 2014
21 Jun 2021, 10:50
bad service
send me the wrong phone. paid the connection fees!!! tried several times to cancel it, no success. tried to cancel old contract, same thing stay on the line for hours . buy data, it never shows, although you pay for it
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Vodacom's replyOfficial
21 Jun 2021, 11:51 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Jun 2021, 11:51
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team