RJVR
Rochelle Janse Van Rensburg
1 reviews | Active since Mar 2021
12 Mar 2021, 10:58
Bad service
We updated our account and they did not allocate the account now I have been paying every single month but the switch my phone of saying I did not pay and that they haven't received the payments so now I have to pay again and then they still would not get it... They don't even want to help me in store
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Vodacom's replyOfficial
12 Mar 2021, 13:47Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Mar 2021, 13:47
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team