DM
DIKELEDI M
1 reviews | Active since Jun 2022
01 Jun 2022, 14:25
BAD SERVICE
The worst experience since taking the home wifi router on contract. Every consultant i spoke to has been giving different info, from the activation process down to the debit order date...this is the worst service ever.....
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Replies (2)
Vodacom's replyOfficial
02 Jun 2022, 07:34Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Jun 2022, 07:34
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
03 Jun 2022, 13:46 Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. As per discussion, you have confirmed that you have already provided with feedback with regards to your query.
Once again, we'd like to apologize for the inconvenience and poor service rendered. Regards Consumer Website Team
Once again, we'd like to apologize for the inconvenience and poor service rendered. Regards Consumer Website Team
Vodacom's reply03 Jun 2022, 13:46
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. As per discussion, you have confirmed that you have already provided with feedback with regards to your query.
Once again, we'd like to apologize for the inconvenience and poor service rendered. Regards Consumer Website Team
Once again, we'd like to apologize for the inconvenience and poor service rendered. Regards Consumer Website Team