LP
Llewellyn P

1 reviews | Active since Apr 2015

21 Apr 2015, 15:21

BAD SERVICE!!!!!

I'm currently a MTN customer but decided to take out a data contract with Vodacom....not a good idea!!!!<br> <br> All went well until my item was to be delivered...I received a call to inform me that my parcel will be delivered the next day. I cancelled all my meeting to make sure I was t the address provided. I later called the RAM courier office only to find out that Vodacom did not send them the correct info! Now I must waste another business day waiting for my parcel as I must collect it my self.....!!!! This is very bad service!!!!! Will not recommend Vodacom to anyone!!!! I was planning to move all my current contract by this wont happen now!!!!!! Hopefully my parcel will arrive soon and not damaged!!!!

0
Replies (1)
Vodacom
Vodacom's reply22 Apr 2015, 06:57
Official
Hello narriedp,

We do thank you for the posting.

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards
Vodacom Consumer Website Team