CS
Claudia S
1 reviews | Active since Nov 2019
04 Nov 2019, 16:38
bad service
I have been having a problem with vodacom not being able to explain why their data completes so quickly and why the watsapp ticket service is really poor. The vodacom ticket is also a problem and the minutes does not state that it is vc to vc only. I sent them an email 4 days ago and they rep**** that a client will contact me within 24hrs and am highly upset with their bad service and need answers regarding their bad service.
Claudia
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Vodacom's replyOfficial
05 Nov 2019, 06:52Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Nov 2019, 06:52
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team