LH
Linda H
1 reviews | Active since Jun 2011
07 Feb 2024, 18:57
Bad service
Awhile ago I received a call from Vodacom stating they would migrate my contracts and that I would be paying less. I now received my statement and it's R500 more could you please explain why I did not agree to pay extra on the contract and stated this numerous times to the caller
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Replies (2)LH
Linda H's updateReviewer Update
07 Feb 2024, 19:08I think the call to me was on the 11 January at about 10 am
LH
Linda H's update07 Feb 2024, 19:08
Reviewer Update
I think the call to me was on the 11 January at about 10 am
Vodacom's replyOfficial
08 Feb 2024, 07:31 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply08 Feb 2024, 07:31
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team