MM
Monki M
1 reviews | Active since Jun 2017
02 Jul 2022, 16:47
Bad service
Vodacom is at it again. I have signed a contract with them last year and my subscription fee is R149.01 monthly but I have received sms that they are going to deduct R159.00 on the 1st July. I have sent them an email on the 27th June but to date they haven't fixed the problem yet. Please I need them to fix this and refund me what they have deducted extra on my bank account.
Unhappy customer.
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Vodacom's replyOfficial
03 Jul 2022, 19:58 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Jul 2022, 19:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team