JR
Justine R
1 reviews | Active since Aug 2016
27 Jul 2024, 06:48
Bad service
Waiting for 2 replacement sims from vodacom since last year. Paying for things i cant even use. Got a phone call for an upgrade and took a mini wifi router and was told that the Sims will be replaced. Still waiting for the Sims but the wifi routers (2 of them to my suprise) which I must now also pay for came so easily!!!! Been loyal to vodacom for yeaaaaaaars but it looks like I must take my money elsewhere
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Replies (1)
Vodacom's replyOfficial
29 Jul 2024, 08:05Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply29 Jul 2024, 08:05
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team