Bad service

I have write my review here on hello Peter on the 03/01/2021 with regard to vodacom bad experience I have received. Last reply I got from hello Peter was someone will call me from vodacom and no one did I'm still waiting even now. Vodacom have reactivate my insurance and start billing me which is wrong. I called in the 07th December 2020 and consultant told me that she canceled and requested a credit and nothing have happen. I call again on the 19 December 2020 and another consultant told me that the first one didn't do anything now he is canceling and request a Credit. Even now nothing have happened I'm still waiting for my query to be resolved. No one is carrying about my query as a customer. They service is so bad.