DM
Dyondzani M

1 reviews | Active since Jun 2014

03 Aug 2024, 09:02

Bad service

My dad was having several phone contracts with Vodacom, he finished paying for contacts, they kept on delivering nee phones to him, he went to Vodacom to tell them that he doesn’t want the phones anymore because he still got three phones already from them, the did not cancel the contract, they keep sending airtime, he asked them to stop, but they still do send airtime and debit his account. Vodacom is taking advantage of old people,

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Replies (1)
Vodacom
Vodacom's reply03 Aug 2024, 12:11
Official
 Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team