MvdM
Madivan van der Merwe

1 reviews | Active since Jul 2022

23 Nov 2022, 06:04

Bad Service

Vodacom sales pitch is great, however when it comes to service delivery it seems they are lacking.

3 emails was send to *** with no response. Not sure who likeminds are, however they do not respond to customers.

It seems the only way that you might get a response is to work through the Ombudsman or ICASA.

0
Replies (1)
Vodacom
Vodacom's reply23 Nov 2022, 07:17
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team