vM
vusi M
1 reviews | Active since Mar 2016
05 Feb 2020, 21:41
Bad service
Am old Vodacom client I lost my phone and I phone the call center to do Sim swap and they say I must go to the branch with requirements (Durban Workshop branch) 05/02/20 and they didn't help me I was so disappointed now I have to get new number
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
06 Feb 2020, 07:53 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Feb 2020, 07:53
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
vM
vusi M's updateReviewer Update
06 Feb 2020, 18:28Oryt I will wait for them to call me, because we Rica our Sim card they should able to help us when we produce our ID.
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vusi M's update06 Feb 2020, 18:28
Reviewer Update
Oryt I will wait for them to call me, because we Rica our Sim card they should able to help us when we produce our ID.