Bad service

Few weeks back I was at a Vodacom shop in Johannesburg Ghandi Square to purchase an iPhone XR on contract, I had my bank statement, ID and payslip as requested. They assisted me in applying for that deal and waited for a week for feedback which came back rejected with no reasoning.

Last week each day I received calls from Vodacom sales department trying to convince me to buy one of their Samsungs that is on promotion. I told one of the ladies who were calling me that I do not want that phone but want an iPhone. Her response was "Vodacom currently has no iPhones" which I failed to understand, she then went on and said the reason why my application wasn't successful was because they don't have iPhones anymore but I can go try Voda shops. But when I visit the shops, they don't have them in store. This has waited so much my time and resources yet I'm still not happy.

Today I try again at a Vodacom shop in Campus Square only to find out my first application was rejected because I committed *****.

I'm very upset and disappointed in Vodacom, I've used this network for more than 10 years, bought phones only from Vodacom but for them to reject my application with no reasoning and only to find out the reason is *****ulence is not acceptable. At the end of the day it's my name that is certified as *****. I'm really disappointed!