JR
Jeanette R
1 reviews | Active since May 2021
04 May 2021, 09:50
Bad service
This is the 16th day without connectivity, more than 20 calls made to vodacom and you are told the same thing, they can't get hold of Vumatel technical team. They must come remove their infrastructure so that I can move to a better service provider
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
04 May 2021, 11:09Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 May 2021, 11:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
JR
Jeanette R's updateReviewer Update
04 May 2021, 11:14Dear Vodacom, for the past two weeks, I have been hearing the same thing that the consultant will call me, when will this happen next year?
Regards
Jeanette
***
Regards
Jeanette
***
JR
Jeanette R's update04 May 2021, 11:14
Reviewer Update
Dear Vodacom, for the past two weeks, I have been hearing the same thing that the consultant will call me, when will this happen next year?
Regards
Jeanette
***
Regards
Jeanette
***
JR
Jeanette R's updateReviewer Update
06 May 2021, 21:50So Vodacom, you have decided to go quite?
JR
Jeanette R's update06 May 2021, 21:50
Reviewer Update
So Vodacom, you have decided to go quite?