NJ
Nicholas J
1 reviews | Active since Jun 2019
05 Sept 2020, 11:42
Bad Service
Vodacom stopped debiting from my account and I am thinking the debits are going off then I see the started debiting me over R800 for no reason I could think of then when I went to Vodacom about this they said I am in arrears all of the sudden, my monthly subscription is R310 my plan was to transfer money over last night and pay atleast half of what my arrears was but when I got home my phone has been barred now I need my cell services as I am always on standby but I cant receive nor make calls
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Vodacom's replyOfficial
05 Sept 2020, 15:59Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Sept 2020, 15:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team