LW
Leeann W

1 reviews | Active since Jan 2024

11 Jan 2024, 12:27

Bad Service

I'm very upset with Vodacom Insurance and the consultants they take my money every month and suddenly just laps my contract for no reason saying I that I did not have money in my bank account which I have up untill today I asked if I must send my bank statements they said no it's no use cause they no their was no money in and also it's not the first time that they do this with my daughters insurance too I'm disgusted with their services and hope they close down I'll never advice anyone to take out insurance with them ever it was my last and mistake also. I want all my money back that I have paid for both my insurance from them and they can go to hell. Please I need someone in Vodacom. Head office to contact me and do a follow up thanks

0
Replies (1)
Vodacom
Vodacom's reply11 Jan 2024, 14:01
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team