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Warren B

1 reviews | Active since Feb 2015

22 Jan 2024, 10:02

Bad service

We want to upgrade our Fibre speed and I have called 3 times and keep getting told I will receive an email to upgrade.

Don't know if you guys want more money or not. Seems like you have enough.

0
Replies (4)
Vodacom
Vodacom's reply22 Jan 2024, 11:58
Official
 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
WB
Warren B's update24 Jan 2024, 08:30
Reviewer Update
A guy called me yesterday. Have not had any feedback. Why is this taking more than 6 calls to get resolved.
It is just a line upgrade! Nothing difficult...
WB
Warren B's update24 Jan 2024, 13:28
Reviewer Update
With no solution yet as I am still waiting on your person to come back to me to get this resolved
WB
Warren B's update31 Jan 2024, 16:09
Reviewer Update
Still waiting for this to be fixed. Been told on metro Fibre side..... No feedback