AH
Amoré Hattingh
1 reviews | Active since Oct 2023
04 Oct 2023, 13:55
BAD SERVICE!
I don’t even want to give Vodacom a single star. For the last 2 years, my Husband and I have struggled to get a contract cancelled with absolutely no assistance at all. If we go in store, they tell us to call the call centre, when we call they tell us to go in store. It’s ridiculous! After they wanted to give us over to lawyers and having to make a Once of payment, they are still deducting from our account. We are now going to open a case at the police station against them.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
04 Oct 2023, 14:05Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Oct 2023, 14:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
