bad service

have tried canceling a contract that has been debited of my account for a few months now vodacom call center cannot help me as the id on the contract is different to mine they said maybe ***** but not doing anything to help me they wont let me cancel it but keep taking money of me so eventualy told my bank to stop the money coming of my account now the have sent sms that hp attorneys are after me for none payment of the account that they wont help me with i dont know the account number and they wont help me only referance i have is HP*** HAVE SPOKEN TO THEM BUT THEY SAY VODACOM MUST SORT IT OUT where do i go from here who nows thanks for letting me rant on your site regards grahame