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wilbur P

1 reviews | Active since Apr 2015

08 Apr 2015, 15:02

BAD SERVICE

I authorization, I spoke to about 4 people which is Dora, Sandile, Gee and even with the supervisor. These are the sms's I got, \Your Calling Line ID Present CLIP service has been deleted.""; email or phone call within 24 hours.Vodacom Customer Care: 082111.Can u believe it; they phoned me within 72 hours. How can u call this service and I'm a customer for more than 18years with vodacom. And everytime they just apologise and I'm sick of their apologies. I phoned on Sunday 05-4-2015 and spoke to Peter and gave him the req number and within less than 30minutes he sorted my problem;so that man deserves a \""Bells\"".Really I am sick and tired of vodacom's pathetic service cos I spoke to some lady who called herself the teamleader and I don't want any apology"

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Replies (1)
Vodacom
Vodacom's reply09 Apr 2015, 13:57
Official
Hello Mr Pakes,

We do thank you for the posting.

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards
Vodacom Consumer Website Team