DR
Dedre R
1 reviews | Active since Oct 2018
25 Apr 2020, 13:21
Bad service
They blaclisted my devices stating im in arears with 9000 rand. No one can help. so i paid the 9000 . for 4 days my phones are still off. After 4 days they tell me they blaclisted it and not abel to fix my phones. now what ?
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Replies (2)
Vodacom's replyOfficial
25 Apr 2020, 18:00 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 Apr 2020, 18:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
DR
Dedre R's updateReviewer Update
25 Apr 2020, 19:06That will not work. My phone is off. can not receive anything. and spoke to many at vodacom. no answer. so no need to phone me. they broke my devises and canot fix it. but i will proceed with nesesary steps
DR
Dedre R's update25 Apr 2020, 19:06
Reviewer Update
That will not work. My phone is off. can not receive anything. and spoke to many at vodacom. no answer. so no need to phone me. they broke my devises and canot fix it. but i will proceed with nesesary steps