Bad service

After several calls, visits, to vodacom, sim swaps and phone replacements i found the problem with my network on the internet. I must visit the vodacom shop again with my id to remove adult content block for network to operate beter. I visited the vodacom shop at Woodlands Pretoria on 16 December 2020 and was helped by the manager. I now received a message that the query is closed and I must visit the vodacom shop with my id.