GK
Grant K
1 reviews | Active since May 2021
06 May 2021, 09:54
Bad Service
Upgraded last year July. I was promised 5Gig of data and a total of 500min of airtime. To date, I have received neither. I have logged 2 or 3 calls and was told that they were going to listen to the recording and will revert. No feedback to date. The amazing thing is - I continue to get calls from Vodacom wanting to sell me more stuff or to upgrade the other line I have with them.
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Vodacom's replyOfficial
06 May 2021, 10:59Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 May 2021, 10:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team