CB
Chris B
1 reviews | Active since Aug 2017
25 Sept 2019, 13:32
Bad service
Since i have been in conversation regarding my problem wit my uprade for the last 5 days i stil got no joy!! I did everything Vodacom expected me to do and stil no Joy. Went to vodacomshop in Kathu again yesterday and there stil apear a PO400 code on my profile witch blocks me from upgrading!!! I am Gatvol now!! Everytime i go to Vodacom shop sit there and wait and another hour or two down the drain!!! I am writing a complete new post now regarding this issue, maybevit helps!!
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Replies (3)
Vodacom's replyOfficial
25 Sept 2019, 14:08Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 Sept 2019, 14:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
02 Oct 2019, 14:17Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, I have provided you with feedback with regards to your query. RegardsConsumer Website Team
Vodacom's reply02 Oct 2019, 14:17
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, I have provided you with feedback with regards to your query. RegardsConsumer Website Team
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Chris B's updateReviewer Update
12 Nov 2019, 11:46Would like to say thank you for forcing me over to CellC. I walk in and 20 minutes later walked out with a Brand new contract and a top of the range Device!
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Chris B's update12 Nov 2019, 11:46
Reviewer Update
Would like to say thank you for forcing me over to CellC. I walk in and 20 minutes later walked out with a Brand new contract and a top of the range Device!