SM
Siphesihle M
1 reviews | Active since Aug 2020
16 Sept 2020, 15:40
Bad service
We have been trying to cancel an unauthorized contract with Vodacom for the past 2 months and we have not received any response. We have attempted ailing, calling and even going to the store with no help.
All the emails send to them are not being responded or regarded. Everymonth they keep debiting us incorrectly.
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Vodacom's replyOfficial
16 Sept 2020, 22:49 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Sept 2020, 22:49
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team