IM
Irene M
1 reviews | Active since Sept 2021
12 Nov 2021, 21:18
Bad Service
We have been complaining about our fibre not working for more than 3 days now and no one seems to be attending 2 our urgent matter... My Mom has been calling for 3 days now last time we were assisted by a guy named Keshan and this Morning it was Lerato..
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
13 Nov 2021, 11:39 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Nov 2021, 11:39
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
IM
Irene M's updateReviewer Update
14 Nov 2021, 15:49We would Loooooooove to Terminate our contract with you as soon as possible... We will consult with Telkom or Cell C for a new home router.. It's evident enough that Vodacom and Frogfoot are useless companies that only care about payments being done only.. Kindly send us proof of Termination of the stupid contract because we don't want your services anymore..
Thank U
Thank U
IM
Irene M's update14 Nov 2021, 15:49
Reviewer Update
We would Loooooooove to Terminate our contract with you as soon as possible... We will consult with Telkom or Cell C for a new home router.. It's evident enough that Vodacom and Frogfoot are useless companies that only care about payments being done only.. Kindly send us proof of Termination of the stupid contract because we don't want your services anymore..
Thank U
Thank U