CG
Candice G
1 reviews | Active since Nov 2018
17 Oct 2019, 10:20
Bad Service
Have been struggling to get my contract cancelled for months. Recieved a call 2 say my account was in arrears after I thought it had been cancelled like i requested months ago. I was told I owe a certain, and once paid the cancellation request can be done. That was back in July.
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Replies (2)
Vodacom's replyOfficial
17 Oct 2019, 11:19 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Oct 2019, 11:19
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
CG
Candice G's updateReviewer Update
22 Oct 2019, 15:43Still have not had anyone contact me. I have been trying to get things sorted out for 2 weeks which is absolutely ridiculous. Been emailing back and forth with Boitumelo Nhlapo to no avail. TERRIBLE SERVICE!!!
CG
Candice G's update22 Oct 2019, 15:43
Reviewer Update
Still have not had anyone contact me. I have been trying to get things sorted out for 2 weeks which is absolutely ridiculous. Been emailing back and forth with Boitumelo Nhlapo to no avail. TERRIBLE SERVICE!!!