BAD SERVICE

Had a complaint now with Vodacom for more than 3 months. And still not sorted. A consultant phoned me a week ago advising all sorted and my amount I need to pay this month is R211.00, when to Vodacom to settle my R211 and they advised my account is still in arears I need to pay R430 I only paid R230 as Vodacom need to rectify my account. I have asked previously they need to email me a list of payments recieved so I can print my bank statement and show them that I have paid my account on a monthly basis, I even had a query with Vodacom a month ago where they have not received payment that was made in their The Glen branch at the self service machine. We have emailed the POP to Vodacom from their The Glen shop and it seems that this is the account / payment that is still not credited to my account.

can someone that is competent please email me the account and rectify this issue once and for all.

Please take my name from your call list, I do not have time to take calls from Vodacom and I do not want new business from Vodacom