ZJ
Zethu J
1 reviews | Active since Aug 2023
06 Aug 2023, 14:04
Bad service
I am having a very bad experience with Vodacom regarding the router. It was suppose to be replaced 2 months ago but i have been given an empty promise. The worst part is i am getting emails that i owe them whereas i do not have any service with them. I will never recommend anyone to use this service as you get no communication at all if there is any its only an emoty promise
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Vodacom's replyOfficial
06 Aug 2023, 21:23 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Aug 2023, 21:23
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team