Bad service

Vodacom Kuruman is something else honestly. The technician is not always available and you stand on the queue for hours and no one has the decency just to inform you that he is not available. Now i have an insurance claim, the lady tells me the procedure, i say ok. Then i ask het so once i have the evidavid am i going to stand on the queue again, and guess what she says 'yes' after i have been outside for almost 2 hours. Ooh and i am paying for contract that i cannot use because of the network and the answer i get is 'There is nothing we can do' wow!

It is taking her 30 minutes for her to just block the phone and send me references on my other number because the system is slow.