Bad service

I have been having trouble connecting to my wifi for the past 2 weeks. I have been calling the Vodacom call center with no luck.In the first place it takes me over 30 minutes before somebody answers the phone and then I am referred to one department after the other.<br> I have received 2 service call out #'s in the past 2 weeks and nobody has contacted me concerning these call outs.<br> The last person my wife spoke to was a person named above. He was so busy talking to his other colleagues in the call center that my wife had to try and speak above the noise and had to keep asking him if he was talking to her or to his friends.<br> I find the service and this type of behavior unexceptalbe and will be cancelling my contract with immediate effect.