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Thomas C
1 reviews | Active since Oct 2019
22 Mar 2023, 16:08
Bad service
We have a voucher for Vodacom and is waiting since December 2022 for a laptop I wanted. The online shop states that it will take 2-3 weeks for new stock to arrive since that date. I am still waiting 3 months later. Absolutely appalling service.
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Replies (2)
Vodacom's replyOfficial
23 Mar 2023, 07:49Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 Mar 2023, 07:49
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Thomas C's updateReviewer Update
12 Apr 2023, 10:18On 30 March 2023 I was contacted by Vodacom to verify my order details and since then total silence. This is now nearly 4 months since I ordered the laptop and Vodacom isnot interested in resolving this issue, I don't think they even deserve 1 star.
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Thomas C's update12 Apr 2023, 10:18
Reviewer Update
On 30 March 2023 I was contacted by Vodacom to verify my order details and since then total silence. This is now nearly 4 months since I ordered the laptop and Vodacom isnot interested in resolving this issue, I don't think they even deserve 1 star.