VB
Velile B

1 reviews | Active since Jul 2012

02 Feb 2022, 15:15

Bad service.

Just to speak to the call center. I have called more than 9 times. They just keep on dropping the line. And they don't call u back.... Been having a problem from last year December 2021.Just to have my account re-ativated. Even when you ask to speak to a team leader is still the same

0
Replies (1)
Vodacom
Vodacom's reply03 Feb 2022, 07:38
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team