LP
Lené Pelser
1 reviews | Active since Feb 2022
05 Feb 2022, 14:22
Bad service
Not at all impressed with your customer service. Still waiting for a settlement due to a mistake made by Vodacom. The 24hours turnaround time is a joke! Advice from Vodacom is just to wait. I have been waiting for almost 2 years!
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Vodacom's replyOfficial
05 Feb 2022, 16:01 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Feb 2022, 16:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team