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yolisa M
1 reviews | Active since Nov 2020
11 Dec 2023, 15:24
Bad service!!!
I bought 2x powerbanks on the 25th November 2023 and today is the 11th of December, I heve not received my order, I received no tracking number I have received 0 communication from them. When ever I call to enquire I'm given an email address to send my query I even tried contacting them via Facebook but still I have zero assistance!!
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Vodacom's replyOfficial
12 Dec 2023, 07:31Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Dec 2023, 07:31
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team