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sebina M
1 reviews | Active since Sept 2014
04 Feb 2026, 13:16
Bad service
I bought a hoody on vodapay October last year and haven't received it still.
Been following up with Vodacom since and I'm really tired cause everyday I get a new story, REF AB-Y0DM-5C13S. Just heard now that there's a different number on my profile which is shocking.
Can I please get my refund cause this thing has been dragging for long, and I have ran out of patience.
I was on the call with Lungile, your consultant who hung up on me.
Please please refund me.
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Replies (3)0
Replies (3)
Vodacom's replyOfficial
04 Feb 2026, 13:52 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Feb 2026, 13:52
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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sebina M's updateReviewer Update
10 Feb 2026, 12:14Still waiting for a reply
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sebina M's update10 Feb 2026, 12:14
Reviewer Update
Still waiting for a reply
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sebina M's updateReviewer Update
18 Feb 2026, 17:53Seems flook is having problems delivering my order, 3 failed attempts, since Monday until today. Can I please have a refund instead, I really don't have the energy to deal with another issue.
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sebina M's update18 Feb 2026, 17:53
Reviewer Update
Seems flook is having problems delivering my order, 3 failed attempts, since Monday until today. Can I please have a refund instead, I really don't have the energy to deal with another issue.