TP
Therusha P
1 reviews | Active since May 2022
04 Jul 2025, 12:16
Bad service
Vodacom debited me incorrectly and now I cannot get through to them. I tried contacting them twice but the consultants kept transferring me around and I didn't end up getting assistance. I also sent 5 callback requests but nobody contacted me. This is not the first time I am getting bad service from Vodacom.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
04 Jul 2025, 12:19 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply04 Jul 2025, 12:19
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team