NE
Nini E
1 reviews | Active since Mar 2023
02 Mar 2023, 12:30
Bad service
So in 20 years i have never experienced such bad service i missed one month payment only so i even arrange that i will pay as soon as i have money i couldnt give a exact date cos i just started working again ... So my numbers was deleted by vodacom and then there a cheek that if i dont pay it they won't reactivate it usually it is 3 months so i cant work cos my numbers are not working i havent received any feed back and on top of that i cant phonr customare service im loosing any income to pay you guys .. If my numbers doesnt get sorted i will go to helo peter and everywhere because in 20 years i have never been so disappointed ..
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Replies (1)Vodacom's replyOfficial
02 Mar 2023, 13:54Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply02 Mar 2023, 13:54
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
