NE
Nini E

1 reviews | Active since Mar 2023

02 Mar 2023, 12:30

Bad service

So in 20 years i have never experienced such bad service i missed one month payment only so i even arrange that i will pay as soon as i have money i couldnt give a exact date cos i just started working again ... So my numbers was deleted by vodacom and then there a cheek that if i dont pay it they won't reactivate it usually it is 3 months so i cant work cos my numbers are not working i havent received any feed back and on top of that i cant phonr customare service im loosing any income to pay you guys .. If my numbers doesnt get sorted i will go to helo peter and everywhere because in 20 years i have never been so disappointed ..

0
Replies (1)
Vodacom
Vodacom's reply02 Mar 2023, 13:54
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via WhatsApp to request your personal details. 
 
Regards, 
 
Vodacom Consumer Website Team