BAD SERVICE

I have canceled a Vodacom contract in October 2020, it is now Feb 2021 and still the contract has not been canceled, I am now in arrears with account due to Vodacom not doing their job. I will not be held liable for any outstanding monies due to Vodacom not following up.

I have called the customer care line 5 times up to now and every time it has been escalated and no solutions follow. No supervisor would talk to me and I think the staff is ***********.

I will go to the Ombudsman in this regard.