MM
Maxine M

1 reviews | Active since Mar 2015

17 Mar 2015, 16:50

Bad Service

I am very frustrated and dissatissfied with Vodacom service. firstly they sold me a phone which doesnt work , does not connect to the network and when i phoned the customer service nobody is able to help me.<br> never in my life have i came across such *********** people, i have spoken to 20 constultants including technicians however my query was not resolved. i've asked them to come and collect the phone they keep telling me my query was assigned to a consultant and they will contact me but nobody has..Vodacom is a usseless network provider and they treat their customers like shiit! i tried going to a vodacom shop in Eastrand mall but they also failled to help me..<br> i am so dissapointed &amp

0
Replies (1)
Vodacom
Vodacom's reply18 Mar 2015, 10:46
Official
Hello Mahlaba.Maxine1,

We are currently investigating this matter and will update you regarding this.

Please accept our sincere apology for any inconvenience caused.

Kind regards
Vodacom Consumer Websites