NS
Nadia S
1 reviews | Active since Mar 2025
07 Jan 2026, 20:42
Bad service
My vodacom lte speed is supposed to 100 and since end of November it has been very low can not even view what's app status. After numerous calls and emails I have not received any help. Every month they take their debit order so I am paying but not receiving a service
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Vodacom's replyOfficial
08 Jan 2026, 07:36Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply08 Jan 2026, 07:36
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team