KR
KIM R

1 reviews | Active since Jun 2013

17 Mar 2015, 10:54

Bad Service

I went to upgrade both my phones at the Tygervalley Vodacom store. I was told I would only be able to upgrade one of my phones as the other still had two months on it. I find out today that no only should I have been able to upgrade but that I will now have to pay YET ANOTHER ADMIN FEE TO DO THIS AND THAT MY PHONE I WANTED IS NOW DISCONTINUED.<br> <br> I WANT A SAMSUNG S4 WHITE MINI ON THE R329 FLEXI PACKAGE AND I EXPECT NO FURTHER ADMIN FEES<br> <br> I AM SICK OF VODACOM **** SERVICE. I don't know the womans name who gave me the incorrect name but she works for Vodacom Tygervalley

0
Replies (1)
Vodacom
Vodacom's reply17 Mar 2015, 13:58
Official
Hello KIM1711,

We are currently investigating this matter and will update you regarding this.

Please accept our sincere apology for any inconvenience caused.

Kind regards
Vodacom Consumer Websites

Best regards,