LS
Lebogang S
1 reviews | Active since Jan 2014
07 Dec 2021, 11:21
Bad service
My name is Lebogang Serache my ID no. ***. I opted for upgrade with vodacom on the 30th November 2021. Have been waiting for devices ever since, been calling the call Centre they giving me different stories everyday. Am not happy with the service. I need my devices to be delivered as soon as possible since i will be traveling tomorrow and i dont know when i will be back. I hav been with vodacom for years this is the 1st time experiencing this bad service.
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Vodacom's replyOfficial
07 Dec 2021, 14:38 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Dec 2021, 14:38
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team