RH
Rowena H

1 reviews | Active since Dec 2019

15 Oct 2020, 13:44

Bad service

I upgraded in June 2020 and was offered a azoomee voucher I have escalated this so many times and they have emailed me to ask if the issue was resolved and I rep**** No. Until now no one has made contact again with me. Pathetic customer service. I'm disgusted.

0
Replies (1)
Vodacom
Vodacom's reply15 Oct 2020, 13:52
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team