RP
Raksha P
1 reviews | Active since Mar 2021
19 Mar 2021, 08:38
BAD SERVICE
I have moved to a new home and requested for my Fibre to be moved a month ago.No one has called me yet. The Facebook team keeps saying someone will contact me but no one does!I am paying for a service I am not using ,this is the most frustrating after sales service I have ever experienced!
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Vodacom's replyOfficial
19 Mar 2021, 10:58 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Mar 2021, 10:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team